Frequently Asked Questions – Premium Engraved Genesis Pick Set: Circuit Elite
- What is the Premium Engraved Genesis Pick Set: Circuit Elite?
- The Premium Engraved Genesis Pick Set: Circuit Elite is a high-end, boutique guitar pick collection from VIVONEST. Each pick features a unique circuit-board-style engraving, precision-cut from durable polycarbonate material. The set includes three picks with distinct gauge thicknesses (0.73 mm, 0.88 mm, and 1.0 mm) to suit various playing styles. As a Boutique Item, it is produced in limited quantities with meticulous attention to detail.
- What does “Boutique Item” mean for this pick set?
- “Boutique Item” indicates that the Premium Engraved Genesis Pick Set: Circuit Elite is part of a curated, limited-release collection. It is not mass‑produced; each set is individually inspected and packaged. This classification ensures higher quality materials, exclusive engraving designs, and a premium unboxing experience.
- What materials are used to make the picks?
- The picks are crafted from high‑grade polycarbonate, chosen for its excellent durability, flexibility, and smooth release. The engraving is laser‑etched to create the intricate Circuit Elite pattern, which will not wear off over time.
- How long does shipping take?
- Shipping for the Premium Engraved Genesis Pick Set: Circuit Elite typically takes 3–6 business days for transit within the United States. International delivery times may vary. Once your order ships, you will receive a tracking number via email.
- Can I return or exchange the pick set?
- Yes, we accept returns within 30 days of delivery, provided the set is in its original, unopened packaging. Because this is a Boutique Item, we ask that you inspect the picks upon arrival and contact us immediately if there is any damage. To initiate a return, email [email protected] with your order number.
- Is the engraving customizable?
- Currently, the Circuit Elite engraving design is fixed to preserve the boutique exclusivity. We do not offer personalized text or custom logos for this particular set. However, VIVONEST occasionally releases limited special editions; sign up for our newsletter for future customization options.
- Are the picks suitable for all guitar types?
- Yes, the set is designed for both electric and acoustic guitars. The three gauge choices (thin, medium, and heavy) accommodate strumming, flatpicking, and lead playing. The smooth edges and textured grip area reduce slippage during extended sessions.
- How should I care for my picks?
- To preserve the engraved design, clean the picks with a soft, dry cloth after use. Avoid exposing them to extreme temperatures or harsh chemicals. Store them in the included pouch to prevent scratches. With proper care, the Circuit Elite picks will maintain their appearance for years.
- Is this a limited edition? Will it be restocked?
- The Premium Engraved Genesis Pick Set: Circuit Elite is a limited Boutique Item release. Once the current batch sells out, VIVONEST may produce a future run, but the design will likely change. We recommend purchasing while available.
- Do you ship to my country?
- We ship worldwide. Transit times for international orders can be longer than the standard 3–6 days. All customs duties and taxes are the buyer’s responsibility. For specific questions about shipping to your location, please contact [email protected].
- How can I contact VIVONEST for further questions?
- You can reach us by email at [email protected] or by phone at (312) 555-0199. Our business address is 233 S Wacker Dr, Suite 2500, Chicago, IL 60606. Customer service hours are Monday through Friday, 9 am to 5 pm Central Time.